Important Information

• At least one photo will be required in order to schedule your service.
  For example photos click here.
• Effective January 2, 2024, Steinhafels has combined our one-year service plan with all products covered by our VIP Protection Plan. When a customer purchases the VIP Protection Plan, they will receive one year free for parts, labor, and transportation coverage with a Steinhafels Technician.
• If a customer chooses NOT to protect their furniture with a VIP Protection Plan or if item(s) are not eligible, they will be required to pay a service trip charge for a Steinhafels Technician visit for manufacturer warranty claims after the 15-day Return Policy.
• We only service in our delivery areas.
• For more information on our Service Policies, please click here.