Customer Portal

Bedding Warranty Claim

Enter your last name and sales order number to begin a bedding warranty claim.

Important Information

Warranties protect your purchase from defects in manufacturing, not from damage caused by use or normal wear and tear. Any stains, discoloration, rips, tears, or burns will void the manufacturer's warranty. For complete details, read and follow the directions on your warranty card.


  • Valid Sales Order Number and intact Law Label required for all claims
  • All pictures shown in examples are required for claim submission
  • A processing fee starting at $149.95 is required for all approved claims- this will include delivery of replacement and removal of defective bedding
  • Body impressions must exceed manufacturer standards based on individual vendor warranties.
  • Comfort issues are not considered a manufacturer defect
  • For claims on all power foundations, Tempur-Pedic, Serta and Ghostbed mattresses - please contact the vendor directly here

For additional requirements, vendor contact information, or to review required photos please visit our Bedding Warranty Policies page.